The future of ITSM is an evolving journey
We’re evolving beyond traditional IT Service Management into a more human-centric and agile approach. This new model emphasises that customer experience is just as important as meeting Service Level Agreements (SLAs) through innovative concepts like Experience Level Agreements (XLAs). Meaningful customer interaction remains a core pillar for our business, and we’re leveraging AI and […]
Public Cloud vs BC Technologies’ Private Cloud: Key Differences and Why It Matters
In today’s digital-driven world, choosing the right cloud infrastructure is a crucial decision for any business. With options like the Public Cloud, offered by global giants such as AWS, Microsoft Azure, and Google Cloud, and Private Cloud solutions like those from BC Technologies, understanding the differences can help you make an informed choice that aligns […]
Harnessing AI for Cybersecurity: A Dual-Edged Sword for Modern Threats
Businesses must thoroughly assess the potential threats and vulnerabilities associated with AI, including data exposure, biases, and the risk of AI being compromised by attackers. As artificial intelligence (AI) continues to advance, its potential to revolutionise cybersecurity is profound. However, our experts emphasise that with innovation comes responsibility. A thorough risk assessment is crucial […]
Accelerate your network transformation with SD-WAN as a Service
In today’s fast-paced, digitally driven world, staying connected isn’t optional it’s essential for the success and growth of your business. With the increasing demand for high speed, reliability, and security, traditional networks are struggling to keep up. At BC Technologies, we understand the critical role seamless, secure, and reliable networking plays in your business operations. […]
Understanding the Profound Impact of Cyber Breaches on Personal and Organizational Well-Being
Imperative for Businesses and Individuals to Embrace Resilient Cybersecurity Strategies for Lasting Protection and Mental Wellness In an age where digital threats loom larger than ever, the repercussions of a cyber breach extend far beyond mere financial losses; they infiltrate various facets of personal and organizational life. As highlighted by cybersecurity experts from the […]
Cyber Security Round Table with Sophos
Unpacking the ‘Anatomy of Cyber Crime’: Why Organizations Remain Vulnerable to Breaches In November, we hosted an informative Cyber Security Round Table Event in Cape Town, in collaboration with our esteemed partners Sophos and Veeam Software. This engaging session served as a valuable platform to update our clients on the evolving Cyber Security Landscape. […]